Terms of Service

Welcome to The Expert Job Match

By accessing or registering on our website, Expertjobmatch.com (the "Website"), you agree to be bound by these Terms and Conditions (the "Agreement"). This Agreement includes a mandatory arbitration clause, a class-action waiver, and limitations on liability, as detailed in the section titled "Dispute Resolution Provisions." If you do not agree to these terms, you are not authorized to use the Website.

About Us: The Website is owned and operated by The Expert Job Match ("Company," "we," "our," or "us"). Through the Website, we provide access to various informational resources, including text, graphics, links to government programs and third-party advertisers (collectively, "The Expert Job Match Offerings"). The Agreement also incorporates our Privacy Policy and any additional policies or terms referenced herein

Disclaimer: Expert Job Match does not endorse or verify the accuracy of any information or advice provided through linked sites or third-party offerings. The information provided is for educational and informational purposes only. Users should consult with professional advisors before acting on any information accessed through the Website.

No Government Affiliation: We are not affiliated with, endorsed, or sponsored by any government agency. We do not provide government benefits, and all services or products offered by third parties are subject to their respective terms and conditions.

Acceptance and Modification of Agreement: By using the Website, you accept this Agreement in full. We reserve the right to modify this Agreement at any time. Changes will be posted on the Website, and continued use of the Website constitutes acceptance of any modifications. However, modifications to dispute resolution terms will not apply to disputes that arose before the changes.

Eligibility: The Expert Job Match Offerings are available only to individuals legally capable of entering binding contracts. Users must be at least 18 years old (or the legal age of majority in their jurisdiction). The Website is intended for U.S. residents only, and non-U.S. residents are prohibited from registering.

Description of Services: By registering on the Website and receiving approval from us, you may access informational content and links to third-party websites, including government agencies and advertisers. We do not guarantee uninterrupted access to these offerings and reserve the right to modify or discontinue them at any time without liability.

Registration and Account Management: To use certain features of the Website, you must register and provide accurate and up-to-date information. You are responsible for maintaining the confidentiality of your account details and for all activities conducted under your account.

User Information and Privacy: All information submitted through the Website is governed by our Privacy Policy. By using the Website, you consent to our collection and use of your information as described in the Privacy Policy.

License and Restrictions: We grant you a limited, non-exclusive, non-transferable, revocable license to access and use the Website and its content for personal, non-commercial purposes. You may not reproduce, modify, distribute, or exploit any part of The Expert Job Match Offerings without our written permission. Unauthorized use, data scraping, or any action that disrupts the Website’s functionality is strictly prohibited.

Termination: We may terminate or suspend your access to the Website at any time, without notice, for any violation of this Agreement.

By using The Expert Job Match, you acknowledge that you have read, understood, and agreed to these Terms and Conditions.

PROPRIETARY RIGHTS: The content, design, graphics, software, and other elements of The Expert Job Match™ Offerings are protected by copyright, trademark, and other intellectual property laws. Unauthorized reproduction, redistribution, or publication of any part of The Expert Job Match™ Offerings is strictly prohibited. You do not acquire any ownership rights beyond those you may already possess in any content, software, services, or other materials available through The Expert Job Match™ Offerings. The Company’s posting of information does not waive any of its rights to that material.

EDITING, DELETION & MODIFICATION: We reserve the right to edit, remove, or modify any content, documents, or information available on the Website and through The Expert Job Match™ Offerings at our sole discretion.

INDEMNIFICATION: You agree to indemnify, defend, and hold harmless the Company, its affiliates, and their respective officers, employees, and agents from any claims, liabilities, costs, or expenses (including legal fees) arising from: (a) Your use of The Expert Job Match™ Offerings; (b) Your violation of the Agreement; and/or (c) Your infringement of another’s rights. These provisions extend to and may be enforced directly by the Company’s officers, directors, employees, and other affiliated parties.

DISCLAIMER OF WARRANTIES: The Expert Job Match™ Offerings are provided on an "as-is" and "as-available" basis. We disclaim all warranties, express or implied, including but not limited to warranties of merchantability, non-infringement, and fitness for a particular purpose. We do not guarantee that: (a) The Offerings will meet your requirements; (b) The Offerings will be uninterrupted, timely, secure, or error-free; (c) The results from using the Offerings will be accurate or reliable; or (d) You will receive any government benefits or financial gains. We are not responsible for the availability or reliability of internet connections associated with the Website.

LIMITATION OF LIABILITY: To the fullest extent allowed by law, the Company is not liable for any indirect, incidental, consequential, or special damages resulting from: (a) The use or inability to use The Expert Job Match™ Offerings; (b) Any external links or third-party websites; (c) The cost of obtaining substitute goods or services; (d) Unauthorized access to your data; (e) The failure to obtain government benefits or economic gains; or (f) Any other matters relating to The Expert Job Match™ Offerings. If any limitation of liability is unenforceable, the Company's maximum liability to you is $500.

THIRD-PARTY WEBSITES: The Expert Job Match™ Offerings may include links to third-party websites. We have no control over such websites and are not responsible for their content, policies, products, or services. You acknowledge that we are not liable for any damages or losses resulting from third-party sites.

LEGAL WARNING: Any attempt to damage, disrupt, or interfere with The Expert Job Match™ Offerings is a violation of law. We will pursue legal action against any offending parties to the fullest extent permitted by law.

CHOICE OF LAW: This Agreement is governed by the laws of the State of New York, without regard to conflict of law principles.

DISPUTE RESOLUTION PROVISIONS: Please read this section carefully as it affects your legal rights.

Mandatory Arbitration: Any dispute between you and the Company related to the Website or Offerings, including but not limited to calls, texts, or emails you receive from us or third parties, must be resolved through binding arbitration. Arbitration will be conducted by a neutral arbitrator instead of a judge or jury.

Exceptions to Arbitration: The following disputes are not subject to arbitration:

1. Small claims court actions;
2. Enforcement actions by government agencies;
3. Disputes related to prior arbitration decisions;
4. Injunctive relief claims;
5. Intellectual property disputes;
6. Class action settlement disputes;
7. Enforcement of arbitration requirements;
8. Other court-specified exceptions.

Informal Resolution: Before filing for arbitration, both parties agree to make a good-faith effort to resolve disputes informally. A written Notice of Dispute must be submitted before proceeding to arbitration. Failure to comply with this process may result in a court barring arbitration proceedings.

Small-Claims Court
You and Company agree that Disputes qualifying for small-claims court may be brought as individual actions in either the county where you reside or in Bergen County, New Jersey. While Company encourages Informal Resolution first, you are not required to complete the process before filing in small-claims court.

Binding Individual Arbitration
ALL ARBITRATION PROCEEDINGS WILL BE CONDUCTED ON AN INDIVIDUAL BASIS ONLY. Company does not consent to class action arbitration, even if the arbitration provider permits it.

Disputes will be resolved through BINDING INDIVIDUAL ARBITRATION, conducted by either AAA or JAMS, at the discretion of the party initiating arbitration. The proceedings will follow the Federal Arbitration Act (FAA) and the arbitration provider’s rules, as modified by these Terms.

Arbitration means that a neutral arbitrator, rather than a judge or jury, will resolve Disputes. The arbitrator may award remedies available in court, but only for individual claims. The arbitrator’s decision is binding, subject to limited appeals under the FAA. The arbitrator has exclusive authority over all procedural and substantive matters, including questions of arbitrability. Any award may be enforced in a court of competent jurisdiction.

Arbitration Procedure and Location
Either party may initiate arbitration by filing a Demand for Arbitration with the chosen provider. Instructions for filing can be found at adr.org/consumer (AAA) or jamsadr.com/consumercases (JAMS). A copy must be sent to the address provided in the "Contact Us" section of these Terms.

Arbitration will be conducted in English by a single arbitrator. For claims under $10,000, the arbitrator may decide based on written submissions unless a formal hearing is deemed necessary. For claims of $10,000 or more, hearings will be conducted by video or telephone unless an in-person hearing is required. If an in-person hearing is necessary, it will take place in Bergen County, New Jersey, unless the arbitrator determines a different location due to hardship.

The arbitrator will issue a written decision explaining the reasoning behind the award. Arbitration awards apply only to the specific case and cannot be used as precedent.

Consumer Arbitration Fees
If you initiate arbitration, you will pay the required filing fee. However, Company may assist with arbitration costs:

• If your claim is $5,000 or less, Company will cover all arbitration costs, including your filing fees.
• If your claim exceeds $5,000 and you demonstrate that arbitration costs are prohibitive, Company will cover the necessary portion to make arbitration accessible.
• Company will not pay fees for claimants represented by common or coordinated counsel unless the total claim is $5,000 or less.
• If Company initiates arbitration, it will cover all costs.

Arbitration costs do not include attorneys' fees. If you hire an attorney, you are responsible for your own legal expenses unless applicable law states otherwise.

Notice and Filing Deadline
To the fullest extent permitted by law, arbitration must begin within two (2) years of when the Dispute first arose. If a shorter statute of limitations applies, that deadline will govern. Failure to initiate arbitration within this timeframe bars the Dispute from proceeding.

Coordinated Filings
If ten (10) or more Disputes are initiated with the arbitrator that raise similar claims, and the claimants' counsel is the same or coordinated, these will be considered “Coordinated Cases.” Company will only be responsible for its share of the arbitration fees for Coordinated Cases, while the claimants will cover their share of fees as determined by the arbitration provider’s fee schedule for mass arbitrations. The applicable statutes of limitations will be paused for all claimants who have submitted compliant Notices of Dispute to the Company. However, arbitration demands for Coordinated Cases will only be filed with the arbitration provider in accordance with the bellwether process described below. Company is not required to pay any fees for cases that are not permitted by this agreement to be filed.

Once all Notices of Dispute have been provided for Coordinated Cases, the claimants’ counsel and the Company's counsel must meet in good faith to determine the number of cases that should proceed as bellwethers. These bellwether cases will allow each side to test the merits of their arguments before the remaining claims are filed with the arbitration provider. The number of bellwether cases must be even so each side can select half of the cases. If there is a disagreement on the number of bellwethers, the arbitration provider (or an appointed process arbitrator) will make the decision. Factors such as the complexity of the dispute and differences in the facts or applicable laws will guide this decision. Once the number of bellwethers is agreed upon or determined, each side will select half of the claimants for the bellwether process. Only these selected claims can be filed with the arbitration provider. You agree that if your claim is part of Coordinated Cases, the bellwether process may delay the resolution of your claim. This does not apply to uncoordinated Disputes, which will be resolved separately.

Each bellwether case will be heard by a single arbitrator, and only one Coordinated Case may be assigned to each arbitrator unless the parties agree otherwise.

After all bellwether trials conclude (or earlier if agreed by the parties), the parties must engage in a good-faith effort to resolve the remaining cases through a single mediation session for all unresolved Coordinated Cases. Both parties will share the mediation fee equally. The claimants' counsel and the Company's counsel must agree on a mediator within 30 days of the final bellwether trial. If no agreement is reached, the arbitration provider will appoint a mediator. The mediation should be scheduled promptly after the mediator’s appointment.

If the mediation does not result in a resolution, claimants in the Coordinated Cases who provided compliant Notices of Dispute but were not resolved in the bellwether process will lose the right to arbitrate their Dispute. These claims can only be filed in state courts in Bergen County, New Jersey, or if federal jurisdiction applies, in the United States District Court for the District of New Jersey. You agree to the exclusive venue of these courts for such claims, though either party may seek to move the case to federal court if allowed by law. If a previously arbitrable Dispute is brought to court, claimants may seek class treatment, but to the extent permitted by law, only claimants from the Coordinated Cases who submitted compliant Notices of Dispute can be included in the class. Company reserves the right to challenge class certification at any stage of litigation.

A court has the authority to enforce this bellwether process and may issue an injunction against any lawsuit or arbitration demand that does not comply with it.

CONTACT US:

If you have any questions, or to contact us, please email us at support@expertjobmatch.com; or write to us at: Expert Job Match, 1000 N. West Street, Suite 1200, Wilmington, Delaware, 19801

Mobile Terms of Service

Expert Job Match
Last updated: 3-30-2025
The Expert Job Match mobile message service is operated by Expert Job Match LLC NAME (“Expert Job Match”, “we”, Expert Job Match or “us”). Your use of the Service constitutes your agreement to these terms and conditions (“Mobile Terms”). We may modify or cancel the Service or any of its features without notice. To the extent permitted by applicable law, we may also modify these Mobile Terms at any time and your continued use of the Service following the effective date of any such changes shall constitute your acceptance of such changes.

By consenting to Expert Job Match SMS/text messaging service, you agree to receive recurring SMS/text messages from and on behalf of Expert Job Match through your wireless provider to the mobile number you provided, even if your mobile number is registered on any state or federal Do Not Call list. Text messages may be sent using an automatic telephone dialing system or other technology. Service-related messages may include updates, alerts, and information (e.g., order updates, account alerts, etc.). Promotional messages may include promotions, specials, and other marketing offers (e.g., reminders). You understand that you do not have to sign up for this program in order to make any purchases, and your consent is not a condition of any purchase with Expert Job Match.

Your participation in this program is completely voluntary. We do not charge for the Service, but you are responsible for all charges and fees associated with text messaging imposed by your wireless provider. Message frequency varies. Message and data rates may apply. Check your mobile plan and contact your wireless provider for details. You are solely responsible for all charges related to SMS/text messages, including charges from your wireless provider.

You may opt-out of the Service at any time. Text the single keyword command STOP to 28054 in any text message to cancel. You will receive a one-time opt-out confirmation text message. No further messages will be sent to your mobile device, unless initiated by you. If you have subscribed to other Expert Job Match mobile message programs and wish to cancel, except where applicable law requires otherwise, you will need to opt out separately from those programs by following the instructions provided in their respective mobile terms.
For Service support or assistance, text HELP to 28054 or email support@expertjobmatch.com

We may change any short code or telephone number we use to operate the Service at any time and will notify you of these changes. You acknowledge that any messages, including any STOP or HELP requests, you send to a short code or telephone number we have changed may not be received and we will not be responsible for honoring requests made in such messages.

The wireless carriers supported by the Service are not liable for delayed or undelivered messages. You agree to provide us with a valid mobile number. If you get a new mobile number, you will need to sign up for the program with your new number.
To the extent permitted by applicable law, you agree that we will not be liable for failed, delayed, or misdirected delivery of any information sent through the Service, any errors in such information, and/or any action you may or may not take in reliance on the information or Service.

We respect your right to privacy. To see how we collect and use your personal information, please see our Privacy Policy.